Renew Insurance Online In Malaysia With FinCrew

Renew Auto Insurance
Renew Insurance Online In Malaysia With FinCrew

Malaysia Leading Online Insurance Portal

Fincrew Promotion

Our Customers

Your buddies will definitely thank you
once they know Fincrew

Contact us on whatsapp at:

+6018 228 8606
FAQ
  • What is the relationship between Fincrew and the insurance company?
    Fincrew is a platform for user to research, compare and purchase insurance. We work with our vendors which represent multiple insurance companies to provide the most up-to-date of insurance products in Malaysia. We are not a subsidiary or affiliated company with any insurance company in Malaysia.
  • Is Fincrew a legal business entity in Malaysia?
    Yes, Fincrew is registered with SSM and owned by Fincrew Sdn Bhd 202101032014 (1432314-W) and is governed by the laws of Malaysia in our business operations.
  • How do I know that it's safe to buy insurance online? Will my personal info be secured?
    All data submitted to us are processed by our internal team and viewed only by the insurer selected by you. We strongly support the Personal Data Protection Act (PDPA), which dictates that we keep your information private & confidential and prevent them from any misuse in any way whatsoever. You may also see our Privacy Policy.
  • Will I receive any call from Fincrew ?
    We understand that receiving tele-sales call can be annoying so we will not call you to upsell any products. We will only call you if there’s a need to, like example: on claim related matter. However, you may still contact us if you need help on any issue. Our dedicated customers’ service team is always ready to assist you.
  • What are some of the key terms and conditions that i should be aware of?
    Importance of Disclosure
    You must disclose all material facts that you know or ought to know such as your personal pursuits and medical condition which could affect the risk profile; otherwise your policy may be invalidated.

    Cash before cover
    Full premium must be paid and received by us before the effective date of the policy. If this condition is not complied with then this insurance policy is automatically null and void
  • Do I need to type in my details again if I'd like to buy again in the future?
    No, you don’t need to. Our system is designed to auto create an account for each success buyer. You can check your mailbox for the login details or contact us to request for your account details.
  • Help! I made a mistake on my personal info when I was buying insurance.
    Don't worry, just contact us here or email us at support@fincrew.my
  • If I have an enquiry on any products or any other questions, who should I refer to?
    Contact us here or email us at support@fincrew.my
  • What do I need to do if there are changes to my contact/personal details?
    It is important that you inform us of any changes in your contact and personal details to ensure that all correspondence reach you timely manner.
  • How do I lodge a complaint if I'm unhappy with the product or services?
    Please do not hesitate to contact us with your feedback, and we'll try to resolve the matter.
  • Can I buy this insurance online with a supplementary credit card?
    Yes, you can.
  • How can I pay for the policy I buy?
    You can pay online through credit card, debit card or e-banking.
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